Inspect the site
Review WordPress files, database content, themes, plugins and common persistence locations within the authorized scope. Preserve an appropriate recovery copy before changes.
MalwareShield · A Citadel Tech Labs service
A clearer path back from a hacked WordPress site.
MalwareShield brings WordPress malware cleanup, security hardening, verification and follow-up monitoring under Citadel Tech Labs.
- Package
- $400 · one site
- Follow-up
- 7-day monitoring
- Delivery
- Remote
The package covers one production WordPress site. Additional sites or unusually complex work are quoted separately before work starts. Timing and access requirements are confirmed after review.
Confirm package fit and authorization before paying or sharing access. The public form is for the issue description only; credentials are collected through an approved secure channel.
Defined cleanup scope
Cleanup, hardening and a written handoff.
Clean and harden
Remove identified malicious changes, address affected components and review access. Confirm updates and compatibility before applying changes.
Verify and document
Recheck the agreed scope and provide a written cleanup report, remaining risks and recommended follow-up. Third-party blocklist decisions remain outside our control.
Monitor for seven days
The package includes seven days of post-cleanup monitoring. The handoff explains the checks and any issues that require further work.
Before work begins
Describe the issue. Confirm the plan.
Include the affected website, when the problem started, any hosting or malware alerts, and the business impact. Do not send credentials, payment information or sensitive records through this form.
- ReviewCitadel reviews the request and confirms package fit and access needs.
- AuthorizeScope, price, timing and access are agreed before work starts.
- DeliverApproved cleanup is documented, verified and handed back with the monitoring plan.